Online Exam Software Features Matrix

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Skill Evaluation Lab comes with four different editions based on feature benefits and support level.
Features Standard Advanced Corporate Academic
Start/Shutdown Server from web
Send alerts to exam managers
SMS Communication
Theme settings
Branding
Change logo
Single choice question type
Multiple choice question type
Match the right choices type
Single text question type
Descriptive type
Custom Type
Image upload support within editor
Voice question type
Voice answer type
Examinee role
Trainee role
SMS alert options
Email alert options
Printer Role
Report Manager Role
Department manager option
6 additional features
Question wise report
Test and Topic comparison charts
Start and Expiry Date option for tests
Import questions from XL
Import questions from XLSX
Import questions from DOC
Import questions from DOCX
Support Level Basic Standard Premium Premium
  Zero customization with EPractize Labs logo and branding.

1 year free basic support.
Customer brandingwith EPractize Labs powered by logo.

1 Year FREE standard support.
Complete customization based on Corporate Branding.

1 Year FREE premium support with 6 additional features customization.
Complete customization based on Corporate Branding.

1 Year FREE premium support with 6 additional features customization.


 

Support
Basic Support Standard Support Premium Support
EPractize Labs Software Basic Support offers the following benefits: 
 
  • Unlimited email support 
  • Defect report registration by support ticket system. 
  • Guaranteed response time: 1 business day.
EPractize Labs Software Standard Support offers all benefits of Basic Support plus the following: 
 
  • Access to all software upgrades and patches (hot fixes) 
  • Guaranteed response time: 1 business day
EPractize Labs Software Premium Support is a comprehensive support option that includes all benefits of Standard Support and offers the following additional privileges: 
 
  • Live support by phone or online for first 3 online exams. 
  • Unlimited phone support. 
  • Access to new product versions without any additional cost. 
  • The highest priority of support service. 
  • Assigned Technical Support Executive, a direct personal contact that has an in-depth knowledge of Skill Evaluation Lab, your development environment, and your team. 
  • Remote debugging of issues that may not be reproduced in our labs. 
  • Escalation of severe issues to a Senior Staff Engineer or CTO. 
  • Guaranteed response time: 1 business day.
Free for 1 year after purchase date Free for 1 year after purchase date Free for 1 year after purchase date
Offer Price: $200 Offer Price: $300 Offer Price: $300

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